Basic terms and concepts

Before becoming a full member of the Melbet betting platform, study with special attention this Privacy Policy, as well as the Terms and Conditions of the company, which are governed by the laws of Cyprus. By clicking on the “I agree” button during registration, you accept and confirm the terms and conditions of the company, as well as provide the company with access to personal data. Check out the basic conditions presented in the table that are used on the platform.

Bet

An agreement between the client and the Melbet betting company based on the probability of receiving a potential win and governed by the company's rules, the execution of which is conditioned by an event, the result of which is unknown in advance

Outcome

The uncertain result of a specific event that the user has placed a bet on

Customer

An individual who has reached the age of majority, who places a bet on the official website of the company or in a bookmaker's office

Regular time

The period during which the match lasts following the rules of the competition in this sport, including the time added by the referee, without taking into account unforeseen situations: overtime, penalties, etc.

Sportsbook

A gambling establishment or a website that accepts bets on sports events

Canceled Bet

An event for which the bet was not calculated and no calculations were made with the user. In this case, the agreement between the user and the betting companies is considered not concluded, and the funds are returned to the client.

Creating an account on Melbet

Melbet accepts bets on various sporting events taking place internationally. Registration on the betting company’s platform is only available for users who have reached the age of majority. The User, under these terms, can create only one betting account.

The player is personally responsible for the safety of the password and username used in the personal account. In case of detection of several accounts registered with the data of one user, Melbet reserves the right to block accounts for up to two months and recalculate bets.

Betting conditions

The conditions for accepting bets, including odds, maximum bet limits, and more, may be changed, but these changes do not affect bets already placed. We recommend that users familiarize themselves with the current Terms and Conditions before placing a bet.

On the Melbet platform, you can place a bet on a selected sporting event, however, it is worth considering that this is possible after presenting an identity document. The betting company has the right to invalidate bets if the user does not comply with these Terms and Conditions of the company, as well as refuse to bet the player without explaining the reasons. All bets registered on the official website of the company and the betting point are valid and can be canceled only based on these Terms and Conditions of the company.

Various kinds of malfunctions and difficulties may occur during the betting process, but technical failures are not grounds for canceling a bet if it has already been registered on the platform. Please note that in case of staff error, inappropriate bets, or suspicion of match-fixing, the bookmaker may cancel bets with odds of 1.00. In addition, bets on sporting events with a known outcome at the time of betting are also settled at odds of 1.00.

Bets and winnings are calculated only after the official announcement of the results of the events by Melbet. Claims regarding the outcome of events can only be considered if official documents of sports federations are available. Remember that the results announced by other betting companies are not an official source of information. In a situation where the bets were calculated incorrectly, they will be recalculated, and the bets placed after that remain valid. After recalculating the bets, the user needs to deposit subsequent bets if the balance is negative.

Security check

Safety is a top priority for the Melbet betting company. Fraudulent actions on the part of users are strictly suppressed on the platform, including:

  • Creating multiple betting accounts;
  • Using arbitrage betting or automated betting software;
  • Using the gaming account for personal purposes other than registering bets;
  • Abuse of loyalty programs.

In case of suspicion of fraudulent actions by the user, the betting company has the right to cancel bets, close the gaming account, and refund funds or contact special authorities. The return of funds is carried out only after verification and does not take into account funds received fraudulently.

The Melbet betting company may request documents confirming the user’s identity and other personal data from the user to ensure security. The user’s payments may be suspended until the final verification, which may take up to 72 hours. In case of discovery of inauthentic data or documents, the company has the right to request additional information.

The Melbet betting company is not responsible in case of technical errors in the translations of team names, athletes’ surnames, and event venues from foreign languages. This information is used as an auxiliary and is not a basis for a refund or cancellation of bets. In addition, any difficulties or losses arising in the case of proper and improper use of the website, delays in the operation of the website, or difficulties with Internet connection are not included in the responsibility of the company.

Please note that there are restricted territories for Netent gaming provider, so we recommend that users regularly review these Terms and Conditions of the company before placing bets. In addition, these terms and conditions may be changed or updated at any time by the decision of the company.

Acceptance of the Melbet Terms and Conditions

By creating a personal account and registering a bet, the user confirms that he has read and agrees to these Terms and Conditions of Melbet. Access to and use of the website may be illegal in some countries. Customers are responsible for compliance with the applicable laws of their jurisdiction and ensure that gambling is not prohibited in their territory of residence.