Responsible Gambling
Targeting both individuals and organisations, responsible gaming expects both to create the best possible environment for gambling. While it is expected of gaming businesses to provide a secure gaming environment, individuals who gamble online are accountable for their actions and should be aware of the dangers of gambling addiction.
Problems with gambling are linked to poor mental health and can show up as suicidal thoughts, anxiety, and sadness. They can also result in bankruptcy or criminal activity, and they negatively impact academic performance, professional connections, and family life.
Instead of being a means of making money, gambling ought to be a fun pastime.
Regretfully, there are situations when abusing gambling might result in issues. We look out for our clients and do everything in our power to offer a dependable, safe solution that they may utilize without fear of negative outcomes.
The Company offers a number of responsible betting policies that let users set spending limits and are a responsible method of making sure everyone is in control.
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Rules of Responsible Gambling
Underage gaming is not permitted by our organization for those who are less than 18 years old.
We don’t market our goods and services to children or those who are mentally ill. We pledge that no information intended to draw minors to our services is included in any of our marketing, sponsoring, or advertising campaigns.
Make sure that children cannot access your usernames, passwords, or bank account information if you share your computer with them. The Company maintains the right to request age verification information from players and to suspend their account until such information is provided.
The Company advises parents or guardians to install a reliable filtering software solution in order to prevent minors from accessing gambling websites as part of parental control or to enable self-exclusion when needed.
Verification
We do age verification checks on a regular basis to ensure that all of our participants are of legal age.
Our checks might occasionally be unable to verify your age. In some situations, we’ll ask for more details to make sure you’re of legal age.
Your account access may be restricted, and your funds may be frozen, until we have the required documentation and certify without a doubt that you are of legal age. The legal age to wager and gamble is often eighteen years old, depending on the regulations in your country.
Gambling Addiction
Gambling is regarded as a harmless pastime and is a socially acceptable recreational activity. However, as the amount of gaming that is permitted increases, gambling-related issues present a legitimate public health risk to vulnerable populations. Under no circumstances does the company continue to do business with or onboard individuals who have developed a gambling addiction or other problems related to gambling.
Using an exclusive internal system, the Company Responsible Gaming Policy framework forms the basis for recognizing risky behaviour. Clients that have recurring losses may be in danger for financial or mental health issues, or who appear distressed or behave abusively while interacting with Company personnel are flagged by the system. Customer Service contacted these people in order to evaluate the situation and talk about turning on self-limitation.
The operator should suggest turning on a voluntary self-exclusion option if playing becomes an obsession that you are unable to stop or if it no longer feels enjoyable.
If you would want to cease using our website and all services for a specific amount of time and stop getting marketing or promotional materials from the operator and its affiliates, we invite you to get in touch with our Support Team via email or chat.
At this point, we recommend that you speak with a mental health expert to take control of your gambling habit or get in touch with a problem gambling assistance centre that offers counselling and support. Not being able to open a new gambling account with the Operator is the definition of self-exclusion.
Our marketing and advertising efforts never deceive consumers or give false impressions about the kind of services we provide. Clients are advised of potential hazards as well as their odds of winning. The services you receive are commensurate with the money you pay, and overspending is discouraged. Please select “yes” or “no” for each of the following questions to determine the degree of your dependence on gambling:
- Do you spend too much money?
- Do you usually steal or borrow money to keep playing poker?
- Have you recently found yourself spending less time with your loved ones and family?
- Have other people’s perceptions of your gambling habits started to annoy you?
- Have you become disinterested in your pastimes or hobbies?
- Do your gambling losses ever make you feel down or even suicidal?
- Have you ever made up information about how much time or money you have spent gambling?
In the event that the majority of the questions above were “yes,” you probably have a gambling problem.
Limits on Gambling Activities
We provide a voluntary self-exclusion service that enables you to close your account or limit your ability to wager for a period of one month, six months, or a year if you would like to put limits on your gambling activity. You will need to submit pictures of your identification documents to activate this service. Your account will remain unreachable until the chosen time period has passed after it has been blocked in this manner. You can resume using any services on the website when the self-exclusion period has passed.
Before the self-exclusion period expires, you can ask for the limits on your account to be lifted, but the corporation has the last say in the matter. You can get in touch with our customer service staff if you wish to place restrictions on your online behaviour. The maximum stake for your account may be restricted by us. This quantity is subject to change at any time, however, modifications will only take effect 24 hours following the last change.
You agree that the company will not be held financially or otherwise liable if you continue to gamble using a new account with the service registered under a different name or address during the self-exclusion period, and you will not seek to start a new account. Your account might be unlocked before the self-exclusion period expires in extraordinary cases.
Customers can terminate their accounts or limit their ability to place bets using the company’s voluntary self-exclusion option if they would like to limit their gaming. You can get more details about this choice by getting in touch with licensing.
Customers who choose to self-exclude from the firm are offered support, but they also acknowledge that the company cannot be held accountable or liable if they try to access the website or continue to gamble and the company is unaware of it. The Company is dedicated to assisting with programs that promote responsible gaming.
No user is misled by any advertising campaign or promotion, and the services offered to players who may be at risk are not misrepresented. Customers are informed of both the possible dangers and the likelihood of winning. Payment is required for services rendered, and overspending is discouraged.
It’s never too late to acknowledge and combat an addiction. We appreciate our clients and will do all in our power to prevent this issue from getting worse.
To reduce your chance of developing a gambling addiction, please read the following information:
- Don’t consider gambling to be your primary source of income. Establish time and money restrictions for yourself when you gamble, and stick to them.
- If you are impaired by alcohol or any other substance, avoid gambling.
- If you’re depressed, avoid gambling.
- Use only funds you can afford to lose when you gamble.
- Don’t try to recover your losses.